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Retirement Living Plus

"It's just good to know help's there should I ever need it." You do your thing - let us take care of the rest. Our thoughtful Retirement Living Plus services are here for you, now and in the future.

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Find a retirement home near you

Care & Support Services

Tailored to your needs

Sometimes, a little extra help is all you need to enable you to stay active, do the things you want to do and feel part of the community. Our additional services can help you to do more of the things you love and enjoy peace of mind when you need a helping hand.

All our Retirement Living Plus developments have an experienced, dedicated care and support team onsite each day – who you will come to know and trust. This means you will be safe in the knowledge that you are surrounding yourself with people who have a genuine understanding of your needs.

The services we offer are flexible and can be tailored to suit you. Available in 15-minute increments, you can have as much extra support as you need, when you need it.

Our support and care services are regulated by the Care Quality Commission in England (In Scotland and Wales the care regulator is the Care Inspectorate.)

Lifestyle Support

We can provide companionship and support both in your apartment and in the community. Our team make lovely companions and will enjoy getting involved with what you want to do.

Examples of lifestyle support:

  • Hospital visits and escorting you to appointments
  • Swimming or fitness classes
  • Visiting a friend
  • Assisting you with Skype calls to your family
  • Shopping. We can assist in the supermarket, or just give us a list and we will do it for you. That way you can always be sure you have your favourite things in the fridge
  • Accompanied outings, such as a theatre trip or attending a football match. If you would like to go for a bite to eat or just a coffee, enjoy a film at the cinema we can lend a supportive hand should you need it

Domestic Support

In addition to your weekly light clean, extra domestic support services are available. Tailor-made packages are designed to suit you. Services can include help with meal planning, meal preparation, washing and ironing.

Our trained care team can assist you with all aspects of domestic support. We like to think we can help make every day living just that little bit easier and more enjoyable.

Some examples of our domestic support services:

  • Cleaning Services
  • Defrosting your freezer
  • Changing bed linen
  • Meal planning and preparation
  • Tray service to your apartment

Personal Laundry Services

Your laundry can be collected from your apartment and returned to you within 24 hours, freshly laundered. An ironing service is also available, and we can return everything to your wardrobe and drawers.

Personal Support

We know from experience the personal stresses and frustrations that can arise when independence becomes more difficult. It could also be a worry to family members, especially if they live some distance away.

Our trained team can assist you with all aspects of personal care. From simply helping you to get dressed, to assisted bathing or continence care, we are with you every step of the way.

Our personal support services can include:

  • Assisting with bathing, showering and continence support
  • Reminding/prompting, assisting or administration of medication
  • Support with your shaving and grooming routine
  • Support with your hair and makeup

We offer a very personal and flexible service which can be adapted as necessary. This puts you in control of your own care and support.

A confidential wellbeing assessment can be arranged with the Estate Management Team to ensure your support package is in place from the moment you move in should you need it.

Find out more

“The team at McCarthy Stone Resales were incredibly friendly and helpful, from our very first enquiry to the completion of our property purchase at River View Court. The service provided throughout was excellent. Thank you for your assistance.”

River View Court, West Bridgford

“The whole buying process with McCarthy Stone Resales was very easy and clear. We opted for the part-exchange process which alleviated the uncertainty of how long it would take to sell our own property. We are extremely pleased with the whole experience. Thank you!”

Cwrt Gloddaeth, Llandudno

“I would like to express my thanks for the excellent work done by your Resales team throughout the sales process of our apartment at Clarkson Court in Woodbridge. Throughout all of this period, the endeavours and personal commitment from McCarthy Stone Resales was exemplary and is gratefully appreciated, and the friendly and helpful manner of the team is truly commendable.”

Clarkson Court, Woodbridge

Recently used McCarthy Stone Resales for the sale of our apartment at Robert Adam Court in Alnwick. Would thoroughly recommend them to anybody who is thinking of selling – it costs a bit more than if you use a local estate agent, but is worth it for a) the wider access to the target market for these apartments through their network, and b) the specific knowledge and expertise of the House Manager. In our case Philip, the Manager at Robert Adam Court, was extremely helpful and played an important part in the sale process. Many thanks.

Robert Adam Court, Alnwick

“I would particularly like to thank House Manager, Gillian Wright at Grove Court, not only for her help during the sale process, but her dedication to her role during the five years my mother lived at Grove Court. I would also like to thank Brendan Mann for his help with negotiating the sale of the property. I would highly recommend McCarthy Stone Resales.”

Mr Smith, Grove Court

“The resales team have done a brilliant job in finding me a purchaser at a sensible selling price. I am very happy with the service I received and believe that the teams specialist knowledge about the intricacies of retirement living along with a client base of people interested in this particular type of property has led to a successful outcome all
round. Thank you so much for all your help.”

Carolyn Chapman, Rowleys Court

“Our House Manager Kerry is a real superstar. She’s always there to help straight away, no matter how big or small the issue is. It is so comforting to have somebody there who you know you can rely on. She makes life so easy for us.”

Mr and Mrs Clarke, Homeowners, Walsall

“We are very lucky to be very active and able to do things we love in life. We’re regularly off on holiday. We have nothing to worry about now as we can lock up and leave knowing our apartment is part of this fabulous development with 24-hour security.”

Mr and Mrs Fleming, Homeowners, Anstruther

“Lifestyle Living apartments are absolutely perfect for those looking to downsize with no other requirements. We’re living as independently as we always did, but now with much more flexibility and fun!”

Mr and Mrs Hale, Homeowners

“It’s fantastic to see everyone come together and join in with the celebrations, the residents have enjoyed it immensely (especially the margaritas!) It’s occasions such as these that truly demonstrate the vibrancy of our retirement communities.”

Allison Crews-Orchard, House Manager
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McCarthy & Stone Resales Limited, registered in England and Wales and registered number 10716544, 4th Floor, 100 Holdenhurst Road, Bournemouth BH8 8AQ

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